Returns & Exchanges
Official Nirvana Store offers a 30-day return policy for all unworn and unwashed apparel to ensure you are completely satisfied with your grunge gear. Please note that limited edition items and concert memorabilia must be returned in their original packaging with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the merchandise in its original packaging or a sturdy box, ensuring all original tags and labels are intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and tape it securely to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing